We’re on the lookout for a Data Center System Engineer to join one of our dynamic client teams. Our client is a leading provider of IT solutions and services headquartered in Switzerland. With a strong reputation for delivering robust, secure, and scalable IT solutions, the client is expanding its global team to meet growing business demands.
In this role, you’ll lead service delivery and optimization of complex datacenter platform infrastructures, support seamless service delivery. Join a collaborative international team where your expertise and leadership will make a meaningful impact.
Responsibilities
- Take ownership of the operation, and optimization of enterprise-grade datacenter infrastructures (compute, virtualization, storage, backup)
- Plan and implement complex changes across customer environments
- Triage and classification of cyber security incidents based on severity, including initiation of appropriate response measures.
- Close collaboration with our Blue Team as part of Tier 1 SOC operations for our MDR (Managed Detection & Response) customers.
- Respond to high-level escalations, diagnose, troubleshoot, and resolve critical platform issues with a calm and analytical approach.
- Collaborate with international teams and contribute to process improvements
Qualifications
- At least 5 years of hands-on experience with NetApp storage, Cisco compute, VMware virtualization and Veeam backup
- NCDA or VCP-VVF certification (or equivalent expertise) is strongly preferred
- Solid understanding of ITIL processes and enterprise service delivery (e.g. ServiceNow)
- Strong sense of ownership, service orientation, and technical leadership
- Excellent communication skills in English (verbal and written)
- German language skills are a strong plus but not required (Many Swiss based customers)
- A collaborative mindset, comfortable working with global teams
- Impeccable record of conduct and professional integrity including a clear criminal record background check and credit check
- Flexibility to work fixed day shift from Sunday to Thursday
Benefits
- Be part of an epic team and a company that highly encourages your career development!
- Competitive salary that is locally aligned and globally appreciated
- Flexible work location on a hybrid set-up, several office locations across the Philippines and work-from-home (WFH)
- 25 days’ general leave credits starting from the 1st working day (pro-rated)
- HMO insurance coverage for a high-quality healthcare for you
- Company mobile phone including unlimited data plan
- Per management prerogative Cisco Live in Europe attendance combined with a visit of the headquarter in Switzerland
- Free training and certification sponsorship (Cisco, Palo Alto, NetApp and more)
- State of the art IT equipment to be provided, welcome gift and merchandise
- International working environment with regular team check-ins and virtual socials